Privacy Policy

Effective date: August 2026

LucyJames Recruitment Limited ("LucyJames", "we", "us" or "our") is committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, store and share personal information when you use our website, engage with our recruitment services or communicate with us.

Depending on your relationship with LucyJames, we may collect:

• Contact information – including your name, email address, telephone number and location.
• Professional information – including your CV, employment history, job title, qualifications, skills, experience, salary or remuneration expectations and career preferences.
• Recruitment information – including interview notes, availability, references, suitability assessments and communications relating to potential opportunities.
• Client and business information – including contact details, role requirements and information relating to recruitment assignments.
• Technical information – including IP address, browser, device and website usage information.
• Marketing preferences – including your communication preferences.

Where necessary and lawful, we may also process special category information or information relating to criminal convictions where relevant to a particular role, compliance requirement or recruitment process.

We may collect information directly from you when you:

• submit a CV or application;
• contact or register with LucyJames;
• respond to an approach regarding a potential opportunity;
• engage us for recruitment services; or
• communicate with us by telephone, email, website, social media or other professional channels.

As part of our Executive Search and headhunting activities, we may also identify professional information from publicly available or professional sources, including LinkedIn, company websites, professional networks, job boards, referrals and recommendations.

We may use personal information to:

• provide recruitment and Executive Search services;
• assess suitability for current or future opportunities;
• identify and approach potential candidates;
• introduce suitable candidates to clients;
• manage applications, interviews and placements;
• maintain professional relationships with candidates and clients;
• communicate relevant opportunities and recruitment information;
• administer temporary or contract assignments where applicable;
• improve our services and website;
• protect our business and prevent fraud; and
• meet legal, regulatory and contractual obligations.

Depending on the purpose, we may process personal information on the basis of:

Legitimate interests – including providing recruitment and Executive Search services, identifying and approaching potential candidates, maintaining professional relationships and operating and developing our business.

Contract – where processing is necessary to provide services you have requested or to take steps before entering into a contract.

Legal obligation – where we are required to process information to comply with applicable law or regulatory requirements.

Consent – where consent is the appropriate lawful basis, including certain marketing communications, cookies or particular categories of information.

Where we rely on consent, you may withdraw it at any time.

Candidate information may be shared with prospective employers where appropriate to a recruitment assignment or potential opportunity.

Where an introduction is confidential, speculative or relates to an individual who is not actively seeking employment, we will normally discuss the proposed introduction before disclosing information that identifies the individual.

Confidentiality is particularly important within our Executive Search and MPC services, and information is handled accordingly.

We may share personal information with:

• prospective or existing employers and clients;
• service providers supporting our recruitment, compliance, technology, payroll or business operations;
• professional advisers;
• screening, referencing or compliance providers where appropriate; and
• regulators, law enforcement agencies or other authorities where legally required.

We do not sell personal information.

Candidate information will normally be retained for up to two years following our last meaningful interaction, unless:

• you ask us to delete it;
• we have an ongoing recruitment relationship;
• a placement, assignment or contractual relationship requires continued retention; or
• we are required or have a lawful reason to retain information for longer.

Other business and financial records may be retained for different periods where required by law.

LucyJames operates across UK and international markets, including the United States.

Where personal information is transferred outside the UK, including to prospective employers, clients or service providers in the United States, we take appropriate steps to ensure the transfer complies with applicable UK data protection requirements.

Depending on the recipient and circumstances, this may include reliance on applicable UK adequacy regulations or other legally recognised safeguards for international transfers.

We will only share personal information internationally where there is an appropriate recruitment, business or legal reason to do so.

Our website may use cookies and similar technologies to provide essential functionality, understand website usage and improve our services.

Where required, non-essential cookies will only be used after you have made the appropriate choice through our cookie controls.

Further information is available in our Cookie Policy.

Depending on the circumstances, you may have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your information;
• request restriction of processing;
• object to certain processing;
• request transfer of your information; and
• withdraw consent where processing relies on consent.

Requests can be made to admin@lucyjames.uk.

We will normally respond within one month, subject to applicable data protection law.

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No electronic storage or transmission method can be guaranteed to be completely secure.

Our website may contain links to third-party websites. LucyJames is not responsible for the privacy practices of those organisations, and you should review their privacy policies separately.

Our services are not directed at children and we do not knowingly collect personal information from children through our website except where there is a legitimate and lawful reason to do so.

We may update this Privacy Policy periodically to reflect changes to our services, business practices or legal obligations.

The latest version will be published on our website with its effective date.

LucyJames Recruitment Limited
Registered in England & Wales
Company No. 16281774

Email: admin@lucyjames.uk
FAO: Lucy Gabriel

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office (ICO).